Thursday, May 25, 2017

StatusHub: Feature Updates May 2017

We have been busy with some company changes over the last few months. We recently launched our new branding and website. As a result, we were overdue a product update on StatusHub.

The following are recent changes and we'll be posting more regular updates here going forward. 

Incident and Maintenance Templates

When your site or service is experiencing downtime, and you're updating your StatusHub, you don't want to be held up by what to name an incident and what the message should say. You can now create incident templates and maintenance templates to use as a starting point.

Generic Webhook

StatusHub currently offers integrations for Pingdom, PagerDuty, New Relic, VictorOps, and UptimeRobot. Like most SaaS company's we would love to be able to integrate with every external service that can improve your experience with StatusHub.

But this is not feasible, so we have introduced a generic webhook.

With this new webhook, any product/service that supports sending POST requests with JSON payload can be integrated with Statushub. E.G. Products like Nagios and services like SolarWinds.

ATOM feed

We have made some updates to our RSS/ATOM feed.  By adding the following parameters you now have more control over the content displayed on your feed.


  • days_before
    • Limit how many days in the past to look for
      • default: 90
      • min: 1
      • max: 180
  • days_after
    • Limit how many days in future to look for
      • default: 10
      • min: 0
      • max: 90
  • limit
    • Total amount of events
      • default: 100
      • min: 1
      • max: 200

Would show a feed with maintenance's that occurred over the 7 days and any that will happen tomorrow but don't show more than 10 maintenance events.

This allows your feed to act as a timeline of changes allowing subscribers to your feed to see updates to your page even after an incident/ maintenance has been resolved.

Hubs Switcher

Managing multiple StatusHub's from your dashboard has always been easy. But if you wanted to share these multiple hubs internally with your colleagues it meant having to share individual links for each hub.

Until Now, introducing Hub Switcher. With this new feature, you can add a dropdown to each hub and allow users to switch between multiple hubs.

Subscriber Updates

We have made some updates to the subscriber's feature, in the first step towards offering your subscribers a portal where they can manage their subscription across a variety of channels.

Allow Hub Owners to update/manage subscriptions on behalf of their subscribers.

As the owner of a hub you can see, how many subscribers you have, what services they have chosen to receive updates from and how they want to receive them. We have now added the ability for you as the hub owner to edit these subscriptions. 

In the Actions column of the subscriber's table, you will notice a blue link. From here you can edit, the services a subscriber has signed up to receive alerts from.

Added global "All/None" in service selector for subscribers

We have added an all/none selector to make it easier for your subscribers to select the groups and services they wish to be kept up to date about.

Search functionality in subscribers.

As your subscriber list grows, it can be difficult to find and edit or remove their subscription quickly. So we have added a search function that will allow you to quickly and easily find who you are looking for.

Please let us know if you have any questions on any of these new additions and please get in contact if you have other suggestions or feedback to help us to keep improving StatusHub.